Privacy Policy

Your privacy matters. At BioCargoX, we’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

1. Information We Collect

When you visit or shop at biocargox.com, we may collect:

• Personal Information: Name, email address, shipping/billing address, phone number, payment details.
• Order History: What you buy and when.
• Device Info: IP address, browser type, pages visited, and how you interact with the site.
• Cookies: Small data files to improve your browsing experience (see Section 6).

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Provide customer support
• Personalize your experience
• Improve our website and products
• Send order updates, offers, and educational content (you can opt out anytime)

We do not sell your personal data to third parties.

3. Sharing Your Information

We only share your information when necessary, such as with:

• Payment processors (to complete your purchase)
• Shipping providers
• Marketing platforms (like email newsletters)
• Analytics services (e.g. Google Analytics)

All partners are required to handle your data securely and lawfully.

4. Data Retention

We keep your personal data only as long as needed for order fulfillment, legal compliance, or customer service. You can request deletion of your data at any time by contacting us.

5. Your Rights

You can:

• Access the personal data we have about you
• Request corrections or deletions
• Opt out of marketing emails (via the unsubscribe link)
• Contact us with any data concerns at: contact@biocargox.com

If you’re in the EU/UK, you also have rights under the GDPR.

6. Cookies

We use cookies to:

• Keep items in your cart
• Remember your preferences
• Analyze site traffic and performance

You can control or disable cookies in your browser settings.

7. Security

We take security seriously. All transactions are encrypted and your data is stored securely. However, no method of transmission is 100% foolproof — use secure practices on your end as well.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

9. Contact Us

Have questions about your privacy or how we handle data?
Email us anytime at contact@biocargox.com